Customer Service Officer (Part-Time) 123744

• Responsible for the day-to-day operations of Member Counter / Concierge.
• Handle general enquiries over the counter or via phone calls.
• Liaise with operations team on facility maintenance.
• Registration of members and guests using the facilities and issuance of tags.
• Maintain daily inventory of towels at the Member Counter and prepare items for laundry collection
• Able to process payments and tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day.
• Assist with Membership enquiries, facility booking and event registration etc.
• Conduct facility tours from time to time.
• Performs Public Announcement (PA) when required
• Performs any other duties as assigned by supervisor

Job requirements:

• Able to work 2 to 3 days per week
• Able to work on rotating shift - morning & afternoon
• Able to work on Sat/Sun and Public holidays
• Effective communication and interpersonal skills.
• Must be pleasant and service oriented.

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