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Singapore/Jobs/Customer Service Officer (shift Required)/

Customer Service Officer (Shift Required) 288107

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$1800 to $2000 (Monthly)

Posted a year ago

  • Managing large amount of incoming calls and customer service inquiries

  • Identifying and assessing customers’ needs to achieve satisfaction

  • Provide accurate, valid and complete information by using the right methods/tools

  • Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Follow communication procedures, guidelines and policies

  • Coordinate with the Maintenance, Installation and Delivery Support Team to resolve Customer's concerns.

  • Follow up and update customer status and information

  • Other ad-hoc duties assigned

If you have questions about this job, please click on apply. The employer will contact you then.

More about GAIN CITY BEST-ELECTRIC PTE LTD

GAIN CITY BEST-ELECTRIC PTE LTD
GAIN CITY BEST-ELECTRIC PTE LTD
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GAIN CITY BEST-ELECTRIC PTE LTD



Looking for a challenging and rewarding career in a fast paced organization? Join Gain City!





Established in 1981, Gain City is one of Singapore‘s leading retail brand carrying a wide range of quality air-conditioners, home appliances, audio visual equipment, digital and IT products. It is a multi-faceted organisation with distinctive track records in retail and wholesales operations, manufacturing, maintenance and repair, commercial, industrial and residential projects, import and export.

 



Gain City the leading home-grown appliances and electronic retail store is also proud to be the recipient of the prestigious Enterprise 50 Award (5 times), Singapore Prestige Brand Award 2011 (Winner, SPBA-Heritage Brand). Gain City has also previously awarded other celebrated award such as the ISO 9001-2000 Certification, Super Brand (2004,2005,2006,2008 & 2009) and Singapore Promising Brand Award (2006).