Salary: $2,000 per mth + 1 month completion bonus
Working hours 11am to 7pm , 5 days work week (scheduled)
Hybrid working arrangement, nearest MRT Macpherson
Provide fast and accurate support of the company’s products &services tocustomers via multiple channels (e.g. Email, WhatsApp and Social Media).
Handlecustomerqueries and solvecustomerissues, by providing solutions and alternatives within the time limits; and follow up to ensure timely resolution
Spot trends in incoming queries and flag out to management.
Handle administrative duties such as reporting and analytics.
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