District Managers 126450

Responsibilities:

• Develop the store management team within the district to deliver legendary customer experiences in all stores.
• Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans.
• Monitors and manages district-wide management staffing levels. Ensures management-level partner development and talent acquisition in order to achieve and maintain district operational requirements.
• Drive the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans that meet operational and organizational objectives.
• Provides strategic direction to Outlet Managers, as needed, establishing and accomplishing business objectives. Leadership to ensure factors/standards/brand identity is achieved.
• Plan, identify, communicate and delegate key responsibilities and practices to the store management team to ensure smooth flow of operations within the district.
• Improves or maintains quality of service by establishing and enforcing organization and service standards.
• Review store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to take action and achieve operational goals.
• Serves customers by establishing critical service factors; maintaining quality service and operations; analyzing, defining, developing, and providing systems and resources; assessing results; anticipating trends.
• Drives and accomplishes objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Access external resources to support district-wide operations and to execute district initiatives such as Marketing, Finance, Real Estate, and Store Development.
• Provides timely, accurate and complete reports on the operating condition of the Company.
• Working to ensure standards of hygiene are maintained and that the outlets comply with health and safety regulations and energy management;
• Handling customer complaints and queries; devising and marketing promotional campaigns; and working closely with the marketing manager on devising and marketing promotional campaigns
• People management: Recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling.
• Assists Outlet Managers in preparing the monthly and yearly Food and Beverage division budget.
• Establishes and maintains effective working relationships within the team and the company
• Acts as a supporting & rotating role to perform duties of the Artist, and Prep as needed.
• Reports to :Operations Manager
• Supervises: Outlet Managers / Supervisor/ Salad Artist/ Cashier.

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