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Guest Service Officer 122290

Full Time
165 Tanjong Pagar Road, Singapore
Not responsive
0

$2000 to $2200 (Monthly)

Posted a month ago

Job Description

Summary

The incumbent will be responsible for the transfer of incoming and outgoing calls for/from guests and administration staff and attend to their requests and enquiries regarding telephone calls or other telephone related matters and to ensure courteous and efficient service is provided at all times.

Responsibilities:

  • Connect/transfer incoming and outgoing calls to/from guests and staff.Program wake-up calls and take guest messages.
  • Liaise with Vendor/Telecoms on repairs and breakdown of telephone equipment.
  • Ensure in-house movie and sound system are functioning and messages are promptly delivered.
  • File memos, records and correspondence systematically.
  • Assist in all Front Office reception as and when required to meet business needs.
  • Ensure tape recordings and required crisis management activities and procedures are properly carried out in accordance with SOP requirements.

Requirements :

  • Customer service-oriented
  • Good oral communication skills
  • Knowledge of telephone etiquette.

If you have questions about this job, please click on apply. The employer will contact you then.

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Amara Singapore
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