$1800 to $2200 (Monthly)
• up to $2200 per month
Working Days & Hours:
• 44 hours a week, OT required
• Little India
To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance
To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service
To follow the procedures related to control room pertaining to meal service
To provide excellent customer service to the patients in the wards.
To ensure a good relation with the patients and make sure their concerns are taken care of.
To attend to all patients complaints and feedbacks within a short period of time.
To achieve the standard set in the KPI for his/her department.
To attend trainings in relation to the job and train new joiners in whichever area that has been identified.
To carry out the orientation training for new staff in customer service
To carry out all other administrative and operational related duties assignment assigned by superior and the Management
At least 1 year of relevant working experience preferably in customer service/service industry.
Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
Service oriented and customer focused.
Sharp, analytical and self-motivated.
Good communication and interpersonal skills.
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