Hostess (IMMEDIATE START) 121073

SUMMARY

To provide guests with 100% Customer Satisfaction by delivering friendly and efficient service.

Key Responsibilities:

Greeting guests as they enter, and putting them on a waiting list as necessary.

Escorting guest to tables, explaining each buffet section to guest

Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.

Engaging with guests to ensure they're happy with food and service.

Responding to complaints and helping to resolve them.

Answering phone calls, taking reservations and answering questions.

Having Knowledge of the on-going & upcoming promotions.

Helping out with other positions in the restaurant as needed.

Providing great customer service and assisting with cashiering duties.

Job Specifications:

Skills:

Customer service

Education:

High school diploma or equivalent preferred

Experience:

At least 1 year of experience working in customer service

Ability to provide top-notch customer service in a fast-paced environment.

A positive attitude and ability to work well under pressure with all restaurant staff.

Does high-quality work while unsupervised.

Able to work in a standing position for long periods of time.

Able to safely lift and easily maneuver trays of food when necessary.

Willing to follow instructions and ask questions for clarification if needed.

Able to handle money accurately and operate a point-of-sale system.

Able to work in a busy restaurant environment.

Buffet Restaurant experience is a plus.

If you have questions about this job, please click on apply. The employer will contact you then.