Job Responsibilities:
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Supervise a team of Housekeepers in carrying our cleaning works and maintaining cleanliness of the assigned areas.
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Conduct regular roll-call and ensure staff are properly attired and groomed, and necessary information cascaded during the roll-call.
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Handle feedbacks and complaints, respond to customer’s request promptly. To escalate to Superior when necessary.
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Maintain and ensure that all equipment clean, well labelled and in good working conditions.
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Oversee the planning and scheduling of the Housekeepers.
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Any other relevant duties as and when assigned by the Superior.
Job Requirements:
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Minimum 2 years of relevant Supervisory experience in housekeeping.
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Service-oriented with good communication skills.
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Good knowledge of housekeeping processes and procedures.
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Able to perform shift work.
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