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retail assistant - Retail Product Specialist | IMMEDIATE START

FeetCare
91 Bencoolen Street, Singapore

$2600 to $3200 (Monthly)

Full TimeContractInternship

Highlights

  • Attractive salary with bonus and performance bonus
  • No hard-selling and no sales target to be met
  • Huge satisfaction and meaningful work to help customer relieve their feet pain
  • Fast-growing company with career development

Job Overview

We are looking to hire a hard-working, customer-oriented retail assistant to ensure the smooth running of in-store retail operations. The shop assistant’s responsibilities include welcoming customers to our shop, understanding customers' needs and recommending the right products, ensuring the cleanliness of the store is maintained and managing inventory. You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs. All product and customer training will be provided.

To be successful as a retail assistant, you should be well-organized and enjoy interacting and helping customers. Ultimately, an outstanding retail assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Job Responsibilities

  • Handle inquiries through phone calls or WhatsApp
  • Receiving, processing, and organizing shipments and deliveries accordingly.
  • Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
  • Perform foot scans and recommend the right products for customers
  • Operate 3D printer to custom make insoles
  • Informing customers of shop promotions to encourage purchases.
  • Performing regular price audits to identify and correct price discrepancies.
  • Performing end-of-day cleaning duties, which include wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
  • Addressing and resolving customers' complaints in a professional manner.
  • Maintaining an in-depth knowledge of foot care
  • Stocktaking to ensure that inventory is accurate at all times

Requirements

  • Polytechnic diploma minimum
  • Weekends, and public holidays required
  • Proven retail sales experience.
  • Strong organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Detail-oriented.
25 days ago