Main Responsibilities
- Processing of online and offline orders to customers and supermarket chains
- Ensuring growth in sales month-on-month for our Supermarket chains
Tasks includes but not limited to:
- Ensuring that Purchase Orders are fulfilled successfully and sent out timely
- Collaborating with our Driver and Merchandiser to ensure that items are delivered and displayed well
- Packing and fulfilling online orders from the office
- Communicating with supermarket PICs to maintain rapport as well as discuss any sales/operation related activity
- Analyzing sales in supermarkets based on past and current data and identifying which to improve
- Predict stock demand to ascertain production numbers
- Coordinating with the Marketing department to create new and interesting collateral for physical display and/or social media shoutout
- Participating in sampling and/or weekend fairs to promote the brand and increase public awareness
- Providing customer support and resolving customer complains, if any
- Filing physical documents of Purchase Orders and/or contracts
- Find new avenues / sales channels to list the brand in, if any
- Communicating with third-party warehouses on stock outbound/management
- Basic inventory management
- Investigating issues and suggesting solutions, if any
Requirements
- Adaptable and willing to learn
- Customer service oriented
- Basic computer knowledge
- Team player
- Previous sales experience advantageous but not necessary