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MANAGEMENT TRAINEE SERVICE 332322

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$2300 to $3300 (Monthly)

Posted a year ago

Position PurposeProvide guidance and day-to-day training to staff within assigned area


Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience


Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities


Restaurant OperationsLead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team


Check readiness of restaurant for service day and brief service crew on staffing roster for service day


Manage customer flow and seating arrangement


Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary


Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary


Ensure documentation of all cash shortage and surplus in record book and to tally payment collection


Restaurant Management & PlanningAct as point of escalation for service crew regarding service issues


Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task


Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner


Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards


Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant


Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety


People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions


Provide training to encourage role rotation amongst service staff


Train and monitor staff in the company SOPs (standard operating procedures)


Ensure workplace safety practices

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More about R E & S ENTERPRISES PTE LTD

R E & S ENTERPRISES PTE LTD
R E & S ENTERPRISES PTE LTD
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RE&S Enterprises Pte Ltd is a leading restaurant chain with more than 60 outlets dotting the Singapore landscape. Our 25 years of presence in Singapore signifies the commitment to continual growth and innovation. Our business and customer mantra seizes opportunities to offer an experience of Japanese culture via relevant, affordable quality and service that are focused on Food for Life. 

 

 

We welcome you to be part of our Growing Team!