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store supervisor - Supervisor/ Assistant Store Supervisor

Skechers Singapore Pte Ltd
Singapore

$2100 to $2900 (Monthly)

Full Time

Job Responsibilities

Objectives:

The main responsibilities for the Supervisor/ Assistant Supervisor are to engage and provide the best shopping experience to customers according to the Skechers Singapore standard and to create a positive shopping experience by identifying customers’ needs, advise and sell them products through exemplary customer service.

STRIVE TO ACHIEVE SALES TARGET

·Responsible for opening and closing of shift based on roster

·Responsible for daily store operations, achieving store sales and ensuring every customers receive great service experience

·Identify opportunities to maximize customer purchase through additional or complimentary sales

·Ensure complete understanding of all products, brand guidelines including up-sell items, as well as any company promotions and mechanics

CUSTOMER SERVICE

·Ensure exemplary customer service standards among the Retail team members according to the company standard

·Offer exemplary product knowledge to assist customers with their buying decisions.

·Handle customers’ queries in a professional manner according to the company policy and refund policy

CASH MANAGEMENT

MERCHANDISING & STOCK MANAGEMENT

PEOPLE MANAGEMENT

LOSS PREVENTION

OTHERS

·Support any store initiatives. Example: Stock take, store change etc.

·Ensure all paperwork is completed and submitted within the deadline

Any other ad hoc duties assigned.

Requirement

  • GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English or equivalent
  • Sales driven and results oriented
  • Strong passion for customer service
  • Relevant experience in the retail industry
  • Good interpersonal and communication skills
  • Energetic and motivated with a positive mindset
  • Able to lead and motivate the team
  • Good knowledge of MS office tools
  • Able to work on rotating shift, weekends and public holidays

6 days ago

Salary Range

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