Singapore/Jobs/Quality Analyst, Social Media Content Moderation/

Quality Analyst, Social Media Content Moderation 334815

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$5000 to $7000 (Monthly)

Posted a year ago

‘Empowering people to live their passions’

​Aaqua is a refreshingly new Social experience built around passions.​

We bring like-minded people, fans, icons, creators and brands together in communities - blending epic online and offline events - centred around M.A.G.I.C. ​

(M.usic, A.rts & Entertainment, G.ames, I.nterests and C.ommunity). ​

Our philosophy empowers people to live their passions through trust, positive engagement and a more democratised value-sharing ecosystem.​

Your Community

You will be a member of the Trust & Safety team, a part of the Operations Domain working closely with your lead, Content Moderation Lead

Your Focus

Your contribution will include:​

  • Continuously optimise quality of content moderation work, improve the core metrics, and provide support to resolve any quality related risks and issues through the conduct of root cause analysis ​

  • Support the tracking of relevant business data, diagnose and identify problems from quality perspectives to general insights. You will also lead initiatives to resolve any problem to improve on the content quality

  • Participate in knowledge sharing sessions including identifying relevant sharing topics, preparation and presentation

  • Support/lead any other cross functional initiatives ​

  • Ability / willingness to work in shifts to provide round-the-clock coverage for content moderation.

Your Journey

Ideally your career journey to date will have given you experience in or exposure to the following:

  • Bachelor's degree or above

  • At least 3 years of content operation/quality or relevant experience preferably in a social media company

  • Proficient in English to work closely with SEA teams ​

  • Strong attention to details and the ability to work independently ​

  • Possess good interpersonal and influencing skills ​

  • Quick learner, self-driven and result oriented ​

  • Good teamwork spirit, positive working attitude

Your Travels

Luckily for you, travel is not a requirement of this role, so you will be able to spend more time with your friends and family.

Your Knowledge

Given your epic background, you will have deep skills in online content moderation and escalations within internet industry.

​As we are a global team to truly connect and collaborate, your business English skills are a must.​

Your Qualities

Your qualities are seen, heard and observed every day through your words, actions and behaviours. They are a key part of our DNA.

We seek our team members to be :








Your Attitude

Your attitude is a big part of what you bring to Aaqua. It contributes hugely to our culture, which is why cultural fit is something we take very seriously when we bring on new team members.

We expect everyone to play their part in :

Putting Members First

Building an Inclusive Community

Delivering the Unexpected

Be Always Evolving, and

Keeping it Real

Why work for us

At Aaqua we are committed to real economic value distribution and this extends to our people. Aaqua is creating a work culture that caters to all your YOU's. Our total rewards package is highly attractive, with generous compensation, options programs, comprehensive medical coverage and workplace flexibility.

Developing our people is a given and the exposure you will get at Aaqua will see you always evolving, creating opportunities for rapid career advancement. By putting our "members first" (that includes YOU), you will deliver the unexpected every day. Aaqua's agile focus drives collaboration, ideation and allows you to be your true self, empowers our people and delivers a passionate and fun team.

Aaqua is a diverse and inclusive culture. We want our people to be reflective of our members and commit to a non-discriminatory culture that does not judge by; age, gender, sexual orientation and gender reassignment, race and colour, disability, religion and beliefs, pregnancy and family responsibilities, education level and all of your YOU's.

Aaqua is the place for all YOUR YOUS.

Feel like YOU are a fit for this opportunity?

If so, please send your interest to

If you have questions about this job, please click on apply. The employer will contact you then.

More about AAQUA PTE. LTD.

No address provided


Aaqua's purpose is to develop, activate and operate a global services platform around passion communities where we jointly curate original and engaging content combined with member inspired online- to- offline initiatives.

It is a place for you and yours to share freely. Aaqua offers unprecedented levels of control and ownership, bringing our member fans, icons and brands onto the same peer level.

Aaqua is committed to real economic value distribution; this will lead to an inclusive and self- sustaining human economy over time.

Aaqua - It's yours.