Restaurant Assistant Manager (IMMEDIATE START) 121999

Rasa Istimewa specialises in halal-certified Seafood cuisine since 1997. We are looking for a responsible and dedicated Assistant Manager to support and lead the team in all functions of the business. If you are passionate about the F&B industry and possess the skills to lead, join us and be part of our dynamic team today.

• Accountable for the day-to-day operations & settlements of outlet
• Assist in optimizing the revenue and overall profitability of the Restaurant
• Providing excellent customer service, maintain great customer relations and upholding a standard for all employees
• Handle customer complaints professionally and take appropriate corrective actions for service recovery
• Assist with recruitment, training, motivation and discipline of all front-of-house employees through ongoing performance appraisals
• Facilitate compliance with legislative and regulatory requirements including renewal of licenses (i.e. MUIS, SFA)
• Ensure strict employee compliance to company's SOPs, sanitation and safety standards
• Confer & negotiate packages to potential wedding or corporate event clients
• Oversee and facilitate private or corporate events at the outlet & work closely with Kitchen crew to ensure event proceeds smoothly and timely
• Co-manage outlet's social media accounts to generate new content and/or marketing campaigns to increase sales
• Upkeeping of outlet’s equipment and overseeing maintenance contracts

Requirements

• Min. 2 years of supervisory or managerial experience in F&B or relevant industry
• Familiar with Restaurant POS, Tablets and Terminals for Online/App orders
• Proficient in MS Office Tools & Adobe
• Good command of English, Melayu and/or Mandarin
• Possesses a valid Basic Food Hygiene Certification
• Displays strong sense of integrity and professionalism in all aspects of work
• High adaptability and able to work in fast-paced environment

If you have questions about this job, please click on apply. The employer will contact you then.