Restaurant Manager 123205

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

• Manage the restaurant’s budget and forecasts to meet or exceed management expectations

• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

• Oversee the daily operations of the restaurant

• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

• Supervise food and operational safety to ensure a comfortable environment for the customers

• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

• Control labour through effective manpower scheduling and monitor leave of staff

• Actively involved in hiring process by identifying and selecting candidates for junior positions

• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment

• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

• Handle all restaurant administrative duties

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