About us
99.co is the largest and fastest growing property company providing the most
comprehensive home selection in Singapore and Indonesia for property seekers. By
providing the largest set of listings in the market, designing easy beautiful tools and
synthesizing data to help property seekers search for, learn about, sieve through and
compare thousands of potential options, 99.co helps to make that journey reliable, easy and trustworthy.
Responsibilities:
– Connect with users over the phone to check-in on their recent use of our property
value features and their interest to sell
– Understand their demographics through appropriate fact-finding
– Assess conversation and proceed with determining the lead quality to offer our perks
and benefits
– Refine script to match the conversation without diverging away from the main purpose
Basic Administrative responsibilities includes:
– Document conversation details including feedback and reactions on sheets provided
– Keeping track of users that have been contacted and those who do not want to be
contacted in the future
– Upload recorded calls onto relevant drives for tracking purposes
– Communicate with relevant stakeholders on progress of calls periodically
Qualifications:
– Prior relevant experience in telemarketing/telesales is advantageous
– Objection handling skills
– Ability to be creative in their daily conversations and keep users engaged
– Proficient in relevant computer applications (Eg. Microsoft Office)
– Sense of empathy and ability to relate to users
– Able to communicate in professional and efficient manner in English
– Outgoing personality, highly motivated and independent individual
