Sales Support Specialist 161012

About TSC

The Stakeholder Company (TSC) is a global technology company that empowers business and organization leaders to solve complex global issues and create real impact. We provide real-time issue management and stakeholder insights through an AI-driven global sensing system called Atium, monitoring issues and global sentiment in their emerging stage and helping organizations be proactive in their strategic approach to those issues.

Our software maps complex stakeholder relationships influencing your customers, your company, your industry, and the world. Stakeholder engagement begins with knowing who and what is influencing the issues you care about. Engaging with TSC gives you access to our Tool, the Data that is pre-populated and curated for you on that Tool, and our Professional Services team to help you navigate that Data.

At TSC we work with Fortune 500 companies and top NGOs around the world in 95+ countries and across 20+ industries

About the role:

We are looking for a talented, motivated addition to our existing International Business Development Team. You will undertake administrative job duties as it pertains to the Revenue team (BD, Sales, Marketing, Customer Success) and utilize your skills to make certain that all sales people have the proper equipment or literature to do their job. You will also meet with the sales team to make new plans regarding sales or how to improve the job.

Responsibilities:

• Help qualify leads and arrange appointments for clients and sales team


• Takes sales information and puts it into an easily readable format


• Processes and documents new sales leads and activity weekly for C-Suite


• Monitor & remind: Makes sure that sales persons are on track with sales goals


• Provides any necessary data or reports to the sales team


• Keep track of status of all sales deals


• Analyse sales data and ensure it is always up-to-date to management


• Acknowledges customers by responding to emails, texts, and phone calls


• Updates all contact information for clients


• Draft and Proofread sales proposals together with sales/presales team before submitting to management for approval


• Drafting and working through contracting with BD deals that have been won.


• Does any necessary administrative work including filing reports or presenting sales team with necessary documents

We anticipate that you will evolve rapidly in this role and additional responsibilities can be agreed that may modify your role as desired on a regular basis.

Sales Support Skills and Qualifications:

People Person, Time Oriented, Great Verbal and Written Communication Skills, Basic Math Skills, Basic Computer Literacy, Consumer Relations, Consumer Complaints, Crisis Management, Reporting Skills, Administrative Skills, Attention to Detail

Things we look for in all our team members:

• Intellectual curiosity for the world around you, technology and our client’s needs


• Solid general knowledge and skills in your core area


• Excellent problem-solving capabilities and adaptability


• Enthusiasm for finding elegant, pragmatic solutions


• Team player – we’re a small close knit team and excellence is expected; as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways, all without losing your sense of humour and fun


• Presentation skills with the story you tell and how and where you tell it


• An ability to see the big picture (in graphic detail)

Things you should expect from TSC:

• The best place you will ever work;


• Fast track learning through exposure to various roles across the organisation;


• Honed skill sets;


• Direct access, respect and mentoring from the leadership with an interest in your development.

We are committed to equal employment opportunities across cultures, backgrounds, experiences, perspectives, and opinions. We welcome applications from everyone including students, interns, fresh graduates, those returning to work, and career changers.