SAMSUNG PRODUCT TRAINER | UP$2800 119191

Description

- Conduct on-site training of new product launches/refreshers to ground staff

- Conduct on-site coaching to ground staff in accordance to the mystery shopper scoring metrics, in-store customer engagement observations and sales performance

- Provide weekly training report on promoter/store coverage and include clear documentation of improvement plans as required to drive towards sales, MSP and NPS goals etc

- Meet or exceed training KPIs including Samsung+ usage by ground staff

- Participate in ground staffs' grading exercise and drive continuous motivation of achievers and improvement of average performers

- Assist in co-facilitation of training sessions to ground staff as required

- Assist in development of training materials with the training team

- Assist in any other ad-hoc project to be led by training team

Requirements

- Degree/Diploma holder in Retail/ Business/ Marketing or related field,

- Experience in training would be an added advantage

- Proficient in Microsoft Office (Words, Excel and PowerPoint etc)

- Strong presentation and communication skills; comfortable with public speaking

- Independent and passionate individual, used to a fast paced, dynamic

environment

- Great interpersonal capabilities with strong influencing skills

- Able to drive understanding, give and receive feedback effectively

**Interested individuals, please click APPLY button. Alternatively, may WhatsApp with code 'FJSSGM' to (Jewelie) for quicker response

EA License No: 91C2918

EA Personnel No: R

EA Personnel Name: Jewelie Mei Chat

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