Senior Receptionist & Admin Assistant IMMEDIATE START 121216

Misswish is in the Health & Beauty industry and this role requires high levels of communication with clients and staff members. Misswish is committed to providing high-quality customer service to our clients, emphasising continuous improvement and smooth operations.

You are to be involved in:

1. Provide day-to-day reception and administrative support to the office.
2. First point of contact for all external visitors/guests/callers.
3. Contact, book and manage appointments for clients.
4. Perform data entry, verify documents and ensure accuracy of data documents collected.
5. Resolve and de-escalate any client disputes using guidelines provided while maintaining the company's objectives.
6. Carries out administrative duties such as writing and distributing messages/emails, correspondence memos and letters to respond to clients and develop a high-quality customer-service level.

Requirements:

1. Fluent in both English (Reading, Speaking & Writing) and Mandarin (Reading & Speaking) - Please do not apply if you do not have a good command of Mandarin as this job requires communication with Mandarin-speaking clients.
2. Excellent interpersonal communication skills.
3. Technical competence in Microsoft Word and Excel
4. Technology Savvy
5. Work conscientiously and responsibly, with good execution and professionalism.

If you have questions about this job, please click on apply. The employer will contact you then.