Singapore/Jobs/Service Lead (windows Server)/

Service Lead (Windows Server) 250450

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$7000 to $12000 (Monthly)

Posted a year ago

Service Lead (Windows Server) JOB DESCRIPTION

  • Lead a team of 10 -15 members and perform task allocation to the team. Conduct performance appraisals for reporting team members.

  • Ensure that Service is delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans.

  • Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service.

  • Implement automations in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service.

  • Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct Team meetings regularly.

  • Support team in resolving critical technical issues during crisis situations.

  • Engage in problem management process for root cause determination & permanent corrective action.

  • Responsible for technical delivery of Windows Server administration activities for mission critical production support environments.

  • Plan and oversee Windows Server patching and upgrade activities.

  • Leading the activities of Quarterly Maintenance weekends ensuring successful recovery of all the systems post activity.

  • Preparation of Shift rosters for L1 team and execute them ensuring smooth 24x7 operations.

  • Writing solutions / estimates for RFPs.

  • Driving automation using state-of-art automation platforms like SCCM, SCOM orchestrator

Service Lead (Windows Server) JOB REQUIREMENTS

  • Experience in running operations with ITIL processes / ITIL certified.

  • Program Management/Operations Head/Key Stakeholder Management/Transition and Transformation Management

  • Maintain Windows 2008 R2/2012/2016 and upgrades, patches.

  • Maintain and Administer AD (Windows 2008R2)

  • Maintain and Administer Microsoft Cluster solutions.

  • Working knowledge on SSCM and SCOM

  • Understanding of IBM TSM/EMC Networker tool set.

  • Knowledge of maintaining Antivirus management servers

  • Able to use SCCM Collection to push the packages, patches

  • Troubleshooting skills with Windows Servers, SCCM

  • Good scripting knowledge using PowerShell, CLI

  • Understanding of VMWare virtualization technologies

  • Understanding of Storage technologies

  • Language: English, German is an advantage

Please send your application to with Subject "Service Lead (Windows Server)" and highlighting:

- Your relevant experience

- Current/expected salary

- Availability information

- A latest MS-WORD Resume

**We regret that only short-listed applicants will be contacted.**

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Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by the Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, Licence No. 07C4453]

[2 Venture Drive, #10-18, Vision Exchange, Singapore 608526]

Email:| WhatsApp: +65 82985650

Telegram: @Belindayang | LinkedIn:

If you have questions about this job, please click on apply. The employer will contact you then.

More about GECO ASIA PTE. LTD.

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GECO Asia is a specialist IT Expert Resources Services Provider connecting organizations with qualified Digital Transformation and related technology experts on different engagement models.

We are best known in the Asia Pacific market as a qualified provider of Specialist SAP Resources. We have been operational in the Asia Pacific IT marketplace since 2008 when we were setup as an Asian arm of GECO-Group, a German market leader in the IT project and recruitment market. Since the year 2018, we operate as an independent company with our headoffice in Singapore.

GECO Asia operates under an Employment Agency Licence No. 07C4453 issued by Singapore Ministry of Manpower.