Singapore/Jobs/Service Manager/

Service Manager 125834

Full Time

$1900 to $2500 (Monthly)

Posted a month ago

Duties and Responsibilities

Assist the Foodcourt Manager in the following areas:

(a) External Customer Relationship Management

  • To retain 100% stall occupancy through effective tenant relationship
  • To uphold quality control in food products sold in the tenant stalls
  • To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

(b) Outlet Operations Management

  • Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
  • Perform daily sales bank-in.
  • Achieve monthly sales target and FD rental income target.
  • To ensure smooth operations during opening, mid and closing shifts.
  • To uphold quality control in food & beverage products sold in the FB stalls
  • Prepare reports at the end of shift/week.

(c) Internal Customer Relationship Management

  • Work with the Marketing department to execute marketing activities or campaigns etc.
  • Work with the Procurement department to replenish stock through procurement portal etc.
  • Provide support to the Finance department through submission of sales receipts, reports etc.
  • Provide support to the Human Resource department through submission of verified attendance etc.

If you have questions about this job, please click on apply. The employer will contact you then.

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