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Telesales - Customer Retention Team [Immediate Start] 123993

Full Time
Balmoral Road, Singapore
Responds within 1 month
0

$2000 to $2200 (Monthly)

Posted 2 months ago

Call center for Education platform.

This platform is a local own buisness that focus on enrichment classes for studens from Primary School to Secondary School.

Start work: ASAP

Working Location: 📍Balmoral Road

Working Hours: 10am - 7pm, 4 weekdays + 1 weekend

Salary: 💰$2000 (Basic Salary) + commission

🌈Job duties:

- Manage inbound & outbound calls in a timely manner

- Actively reaching out to customers who want to cancelled their subscription

- Drive retention by resolving issues, encourage customer to continue their plan

- Promote suitable learning packages based of student age / level of study

- Escalate issues to upper management when necessary

- Manage own targets & KPIs

Requirements:

- Energetic, driven, proactive

- Ability to perform without much supervision

- Proficient in MS Office, especially MS Excel

- Billingual in Mandarin or any local dialect will be advantegous

- Able to convert to perm role

Immediate position, Full time only

If you have questions about this job, please click on apply. The employer will contact you then.

More about Recruit Advance Pte Ltd

Recruit Advance Pte Ltd
Recruit Advance Pte Ltd
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