$2000 to $2200 (Monthly)
Call center for Education platform.
This platform is a local own buisness that focus on enrichment classes for studens from Primary School to Secondary School.
Start work: ASAP
Working Location: 📍Balmoral Road
Working Hours: 10am - 7pm, 4 weekdays + 1 weekend
Salary: 💰$2000 (Basic Salary) + commission
🌈Job duties:
- Manage inbound & outbound calls in a timely manner
- Actively reaching out to customers who want to cancelled their subscription
- Drive retention by resolving issues, encourage customer to continue their plan
- Promote suitable learning packages based of student age / level of study
- Escalate issues to upper management when necessary
- Manage own targets & KPIs
Requirements:
- Energetic, driven, proactive
- Ability to perform without much supervision
- Proficient in MS Office, especially MS Excel
- Billingual in Mandarin or any local dialect will be advantegous
- Able to convert to perm role
Immediate position, Full time only
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