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Customer Service

General Requirements

  • Fluent in English and whichever language required by the company
  • Customer-oriented
  • Good communication skills

A good customer service staff

  • Persuasive speaking skills
  • Good sense of empathy
  • Effective listening skills

Articles to read

Videos to watch

How to give great customer service: The L.A.S.T. method

Length: 10min

Poor vs Great Customer Service

Length: 2min

What is customer service? The 7 Essentials To Excellent Customer Service

Length: 12min

Courses to enroll in

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