Retail Assistant

General Requirements

  • Be attentive to customers’ needs
  • Help customers find products they are looking for in the shop.
  • Make sure that all stock is on display.

A good retail assistant staff

  • Good teamwork.
  • Flexibility to do different tasks.
  • Confidence in giving advice and information.

Articles to read

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What Retail Companies Are Looking For

When you walk into a store, who is the first person you usually see or are greeted by? That would be a retail assistant. A job in retail is unique, rewarding, and very interactive. Just like any type of job, there are people that can thrive in this environment and others who are simply not fit for a retail experience.

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Ten skills you'll gain from working in part-time retail jobs

Employers assess CVs and online application forms by looking for examples of competencies or employability skills; in other words, they want to know you’ll be able to do the job. Here is a list of ten key competencies or skills that you can gain from retail jobs and tips on how to present your retail work experience to show you have the attitude and abilities the employer wants.

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Retail Workers' Biggest Challenges, Expert Advice From the Sales Floor

Needless to say, a career in retail can be tough work. It takes patience, diligence, and depending on your shift, a lot of caffeine. But there's light at the end of the tunnel, really. Here are some of the biggest hurdles retail workers face and advice on how to handle from retail employees - with experience from eight months to eight years or more - who have been there and done it.

Videos to watch

Interview Practice | Retail Sales Assistant

Length: 4min

7 Retail Interview Questions and Answers

Length: 14min

Courses to enroll in

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THE ART of Retail Selling

THE ART of Retail Selling programme provides Retail Sales Professionals with communication and sales techniques to win more deals.Participants will learn how to engage the customer, deliver the sales proposition by focusing on features and benefits, overcome objections and close the sale efficiently.

Fee: $260.00
Duration: 2 days

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Retail Fundamentals

You will learn about the different challenges that retailers face and have the opportunity to explore methods and techniques available to address these challenges. You will also have access to simulation tools to better internalize the concepts.

Fee : Free
Duration: 4 weeks

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