Retail Assistant

When you walk into a store, who is the first person you usually see or are greeted by? That would be a retail assistant. A job in retail is unique, rewarding, and very interactive. Just like any type of job, there are people that can thrive in this environment and others who are simply not fit for a retail experience.

Employers assess CVs and online application forms by looking for examples of competencies or employability skills; in other words, they want to know you’ll be able to do the job. Here is a list of ten key competencies or skills that you can gain from retail jobs and tips on how to present your retail work experience to show you have the attitude and abilities the employer wants.

Needless to say, a career in retail can be tough work. It takes patience, diligence, and depending on your shift, a lot of caffeine. But there's light at the end of the tunnel, really. Here are some of the biggest hurdles retail workers face and advice on how to handle from retail employees - with experience from eight months to eight years or more - who have been there and done it.

THE ART of Retail Selling programme provides Retail Sales Professionals with communication and sales techniques to win more deals.Participants will learn how to engage the customer, deliver the sales proposition by focusing on features and benefits, overcome objections and close the sale efficiently.

You will learn about the different challenges that retailers face and have the opportunity to explore methods and techniques available to address these challenges. You will also have access to simulation tools to better internalize the concepts.