clinic assistant Salary in Singapore

A clinic assistant (also called a medical secretary, medical receptionist, or healthcare assistant) is an employee in the health care industry who performs administrative duties such as taking notes or scheduling appointments for physicians, nurses and other staff members. The job is often performed under the direct supervision of a supervisor. In addition to performing clerical tasks, they may assist patients by answering questions, collecting information on medicines and assisting in other aspects of patient care. Many of the duties listed above are not part of their official job description but are expected to be performed as necessary by anyone who has regular contact with patients.

GCE O/N Level and above

Good interpersonal & communication skills

Required language: English and Chinese Mandarin

Confident, mature, friendly personality, good memory and good interpersonal skills

Working knowledge of medical terminology

Meticulous, attention to detail with the ability to multi-task and work under pressure

Strong organisational, administrative and planning skills

PC literate and proficient in emailing and excel

Handle client registrations, appointments and cashiering

Answer incoming calls and emails in a courteous manner

Assist with preparation of specimen collection, handling of the antigen test kits and management of onsite medical status collation

Promptly attend to clients' needs, enquiries, resolve complaints and ensure smooth operation

Ensure proper documentation of client records are conducted at all times

Review inventory and place orders with suppliers

Ensure confidentiality of all clinic matters is maintained at all times

Promote and recommend the centre's services to new clients